Yep! We require a 50% down payment to secure your event date. The down payment is refundable during a two week grace period following payment, but after 14 days, it is non-refundable (limited exceptions for weather or travel disruptions). If you book Forrest less than 2 weeks out from your event date, a full payment is required to secure the event date.

We will send an invoice for the remaining balance 30 days before your event. Final payment must be received 14 days before your event or your reservation will be cancelled and down payment forfeited. (Don’t worry… we’ll send you lots of reminders to make sure this doesn’t happen!)

I do best on solid, level ground with easy access to pull in. Hard grass, gravel, or paved surfaces all work fine.

I also need a parking spot that is at least 20’ x 10’ to fit me, the prop station, decor around the entrance, and pop-up tents if needed. Guests tend to congregate around me, though, so more space is always appreciated!

I’ll also need an electrical hookup to power the photo system. An extension cord works great. If your venue doesn’t have power, you’ll need to provide a generator or other power source.

A Wi-Fi connection for my iPad makes it possible for guests to share photos, photo strips and GIFs directly from the photo booth.

As long as you have a 7’x7’ entrance with a drivable ramp and permission from your venue, I will be happy to set-up inside.

Every package includes unlimited photo sessions and prints! Please note that it usually takes 2-5 minutes for a group to finish a session, so you can expect 12-30 sessions each hour. Our attendant will do their best to keep the process moving, but won’t pressure guests to move quickly or interrupt a group that is enjoying their time in the booth.

We have a wide selection of quality. props that are updated on a regular basis, so there’s always plenty of choice. Our props include mustaches, glasses, wigs, boas, signs, accessories, and much more. We carefully clean and sterilize our props after every event.

We are happy to discuss a specific theme for your event and will try our best to bring props that support the theme.

We ask that you limit sessions to groups of 4. When a large group of people load up, props can get damaged or equipment might get knocked over! However, the attendant has the discretion to allow up to 8 guests to carefully squeeze in if deemed safe and appropriate.

Of course! During Active Hours, I will be accompanied by an attendant who will interact with your guests, support prop selection and camera use, and provide any other help as needed. The camera system is operated by the guests inside the booth and the printer automatically prints out the strips once a session ends. The attendant can assist with providing additional prints from any session.

I work just fine in rain or light snow (although I do prefer sunshine). That's the greatest part about having the photo booth inside! We also provide pop-up tents and outdoor rugs if needed to help keep guest dry while getting dressed up and waiting for their turn in the booth.

If weather turns completely miserable during the event to the point where we are unable to operate, you will be given a partial refund of $150/unused hour.

I’m an experienced traveler and always give myself plenty of time to get to my destination! But if mechanical issues or unforeseen road/weather conditions disrupt my travel and prevent me from making it to your event on time, I will get set up as quickly as possible once I arrive. You can then choose to either start your full package at that time and use all scheduled hours or receive a partial refund of $200 for each missed Active Hour.

If extreme road conditions and/or mechanical issues prevent me from making it to your event, you will be given a full refund (including the original deposit).

Sorry, we require additional hours to be booked and paid for in advance of the event. My attendant won’t be equipped to take payment at the venue. We often have travel time to consider and possibly even another event to attend.

We don't anticipate printing problems, however if the printer refuses to cooperate, we will mail copies of the missed photos to you after the event. Your guests will still have the digital versions right away if Wi-Fi is available. If we can’t print for more than 30 minutes, we’ll give you a 50% refund for that hour. You’ll always receive a digital download with all photos taken inside the bus as part of your package.

We hope this never happens! But if it does, we will charge a fair and equitable amount to the individual who booked us for the event to cover all costs to repair or replace the damaged item(s). This includes the inside or outside of the bus, photo & printing equipment, decor, and/or any props. We do anticipate a reasonable level of wear-and-tear on our props and refresh them regularly at our own expense for that reason.

Sometimes guests can get argumentative, rowdy, or inappropriate. We sure hope this never happens, but if it does we have the right to ask a disruptive or abusive guest to step away from the bus. If they do not comply we will be in contact with the event coordinator to ask the guest to remove themselves from the bus.

If we find guests of any age using the props, decor, or any other property in an inappropriate, abusive, or risky way, we reserve the right to discontinue use of the item(s) at any time during the event without any type of refund.

Photo booth attendants have the right to close the photo booth to all guests at any time without any type of refund if guidelines are not followed.

We carefully clean and sterilize our props after every event. Our attendants are fully vaccinated and follow the state/CDC guidelines with regards to exposure and testing.